Research and Development - 'Versions explained' - Warranty and Fair Use Policy
Tough Touring Product Release Versions Explained - When are our components right for you ?
The Majority of Tough Tourings Brackets and Rack components are unique in the market place, and demand has customers requesting them well before they have undergone due field testing. While it sounds fairly simple to build a bracket (it is!) It is not so simple to design it to fail at the right time without damaging the vehicle or rack its fitted too - Combine built in failure with strenght over 25 vehicle , 15 rack and 15 Awning combinations for just one product and you'll start to understand the scope of what were trying to provide. Recent COVID restrictions have had a major effect on most supply channels, and speed of develeopment has been hampered as a result.
- Hand made Prototype. (Workshop tools, welders, grinders) - No computerised Laser etc. Testing Shapes, Strength and fitting (NOT FOR CUSTOMERS) -
- Computer aided design, Working Prototype. In some cases a Version 2 will be the 'Testing' prototype of an already later version of design in operation at higher version on other vehicles or racks. Version 2 is the first version fitted for testing on our own test vehicles or in some cases customers vehicles that need the bracket or rack and will participate in post installation feedback - (TESTING VERSIONS)
Version 3 - 5
Rebuild, re-manufacture of version 2 prototypes over several vehicles and comvinations of racks / awnings / tents. Each time a re-design is modeled, an updated varient removes or improves the bracket. Improvements can be: Removing / Modifying to prevent any Unexpected Fouling on other brand Accessories, Addition of additional fixing positions to make the kit more adaptable to more uses. improvements in ergonomics, rImprovements in fitting / ease of use by improving design and adaptability (TESTING VERSIONS IN MARKET / MULTIPLE VEHICLES)
Version 6 is where we are fairly comfortable that the product can be fitted easily by the home handyman with no special tools or equpment required. There should be pretty much no surprises. (PROVEN DESIGNS - GENERAL RELEASE)
Version 7 and onwards
Enhancements over time of proven brackets and kits to include updates in line with new product updates. (UPDATES TO PRODUCTS ALREADY IN GENERAL RELEASE STAGES)
Tough Touring Began in Moorabbin in 2015 - As a Dealership for offroad Trailers. The Company began upgrading the trailers quickly to Australian Spec conditions with a focus on increasing speed of set up and ease of use. As no compoents were available - we had to build our own. Thus -
manufacturing brackets began in 2016 – Starting with making it possible to fit poleless awnings to hard shell roof top tents and touring 4WD vehicle roof racks. Since then, Tough Touring has been relentlessly fitting, testing and re-fitting common 4WD vehicles with Awnings, RTT and Solar panels and trying to make them all work together - as easily as possible. We Release our "fitting Kits' in Versions - a Version 1 for example we won't sell to other Vehicle fitters. (It'll be messy) - By Version 6 - After considered exposure and testing and time to fail - We allow our kits to go out to Pro Fitters around Australia - Version 7 and Above - Should be basically Plug and Play -Bolt up - Easy to remove - Ridgid and Easy to fit.
While we'd like all the bracket systems to be at Version 7 - It isn't the case - With many of the Tourers out there pushing the boundaries with pretty Eclectic set ups. Eclectic means short runs and Low volume... Were a bit of an unusual company too - because we actually welocme our customers modifications ! Good or Bad, If you have to rectify, modify or stuff up our products to get you there and back - TOTALLY AWESOME. We'll support the mods and hopefully be able to use your wisdom for improvements for the next traveller that goes the distance and then some.
Our Melbourne Workshop (1/58 Tarnard Drive Braeside 3195) stocks, custom-builds and repairs just about everything off-road. We have a full Time R&D guy working - (If your requirement is in line with what we can do) We are also able to freight our Version 4 and later products to our clients all over Australia and around the world.
Please SMS ahead if you are interested in particular components to make sure we have them here at the time for viewing of our vehicles or want to check out a Tent , Awning or Power Pack.
We are always open to ideas on new gear that suits Aussie off-road touring conditions and makes Long term Touring more accessable or comfortable.
Our workshop in Braeside is operating all day Monday - Friday. Tough Touring staff display roof top tents and awnings on our own vehicles, as we have no show room for retail sales . We are predominantly busy making racks and Brackets for Prro fitters - SMS us for confirmation before you pop in. (You are totally welcome :)