Frequently Asked Questions

What is "the best" Roof-top tent?

There is no 'best' roof-top tent, and, the "best" tent for some will probably not suit the next person. Factors determining what's going to work for you are based on what you find important and could include the following:

  • Your height

  • How it looks on the vehicle versus storage when it is closed

  • Stability in wind versus awning protection

  • Adequate comfort internally versus a lower profile

  • Weight versus strength

  • What loads you carry on the tent top

  • Gutter or rail mount racks on your vehicle

  • Canopy considerations. Can you access it from the rear or side?

  • Airflow

  • Visibility - 4 way or 3

  • Typical temperature ranges of areas travelled (deserts are extreme)

  • Solar power requirements

  • Your budget

  • How long you are accommodated in the tent versus other factors above

  • Does the tent need to be removable when not in use?

  • Speed and ease of setup and pack down.

  • Importance of ease of set up and level of comfort in adverse weather?

We have generated a 'scoreboard' of sorts which is basically a document listing the differing attributes of the different manufacturer's strengths. It is true that the 'best tent' will vary from individual to individual based on which attributes are important (or more important) than others.

 Do you already have hard shell tents in stock and ready to go?

  • Tough Touring pre-orders hardshell tents from Manufacturers all over the world to avoid customers having lengthy waits on equipment. 

What brands do you stock?

We stock the following brands:

  • Bundutec

  • Bush Company Alpha and Black Series

  • Camp King / Ausmetal Engineering

  • Dart and Blade

  • Eezi Awn Stealth

  • Front Runner

  • Moremi Sport & Extreme Lite

Is there a maximum weight restriction on your products?

  • Most vehicle manufacturers will state a maximum roof load limit. This limit implies the maximum load you can carry safely with the manufacturer's approval. They will use stated roof load to 'avoid warranty repairs' with regard to leaky roof bolts, cracked windscreens and damaged roof bars. 

  • The roof load limits stated will advise tent to be 'dynamic load' ie: the load you are carrying when driving

  • 'Static load' or the load when stationery is far higher than the dynamic load. It is rare that this load is stated by manufacturers - It far exceeds the dynamic load. In our experience, any damage to roof rails, gutters, etc sustained during rough travel has always happened whilst driving. Never due to too many people inside the tent, etc. 

Can you custom-fit a bracket for my vehicle and tent?

  • Yes, we can, bring your car on-site and we can fit it for you.

  • Contact us to make an appointment.

  • Alternatively, we can mail out a kit for you to attach the brackets yourself.

  • We have dozens of self-help videos on the Youtube channel - demonstrating the installs to the finest detail. 

Do you fit any other vehicles than the ones listed on your site?

  • Yes - We have fitted to hundreds of vehicles, just don't always take pictures.

  • Please contact us to provide more information regarding the make and model of your vehicle and we will be in touch to advise if we can assist further.

Can I access service and support when on the road?? Can you provide a list of authorised repairers around Australia I can get in touch with should I have maintenance issues when on the road?

  • Yes, you can. Every repair that we do that is new we video and load onto our YouTube channel.
    All work carried out here is built with 'self-repair' in mind. No special tools or parts required. 

  • Anything Electrical is repairable by Auto Electricians anywhere, while 4wd fitting services can be sourced at numerous 4wd service centres like ARB, TJM, Peak Off-road, Various Off-road Camper dealerships, Most Mechanics, Opposite lock, etc

  • Repairers don't have to be 'Authorised Repairers' there is no built-in proprietary in the parts we manufacture – everything is designed to be repairable by almost anyone anywhere.

 

TOUGH TOURING AUSTRALIA 6/188 Chesterville Road, Moorabbin VIC 3189 Australia

  • Instagram
  • Facebook
  • YouTube

©2020 toughtouring.com.au. Website created with Wix.com